Information you provide. When you fill out a form, call, text, or email us: your name, phone number, email address, the property address and details you share, and the contents of your messages.
Information collected automatically. Like most websites, we use cookies and tracking pixels from advertising and analytics platforms — currently Google (Analytics and Ads) and Meta (Facebook/Instagram), and possibly similar platforms in the future (such as TikTok or Reddit). These collect information such as the pages you visit, the device and browser you use, your approximate location, and how you found us (for example, a Google ad versus a flyer's QR code). When you tap a call or text button on our site, we log that a tap happened, when, and from which page.
Call tracking. If you arrive from one of our ads, the phone number displayed may be a Google forwarding number. Calls to it still ring straight to us, but the date, time, duration, and caller number are logged. Calls to these numbers may be monitored or recorded.
Service providers. Your information passes through tools we use to run the business, including Cloudflare (delivers form submissions), Notion (where leads are stored), and Google and Meta (analytics and advertising measurement). Each handles data under its own privacy policy.
Advertising platforms, sometimes in hashed form. To measure our ads and reach audiences similar to our customers, we may share limited contact details (such as an email or phone number) with Google or Meta in hashed form — scrambled one-way so the platform can match it against its own accounts but cannot read the original from us.
What we never do: we never sell your personal information, and we never give or license it to data brokers.
If you contact us — by text, form, email, or phone — you agree that we may reply the same way, and that we may occasionally send service messages or offers (for example, a follow-up after a quote). Opting out is one step and always free: reply STOP to any text, use the unsubscribe link or reply to any email, or simply tell us — and it stops.
We keep information as long as it is useful for running the business or as the law requires. To request access to, correction of, or deletion of your information, email mymiraclecleaning@gmail.com — a real person reads it and handles it promptly.
Our services and website are not directed at children, and we do not knowingly collect information from anyone under 13.
We use reasonable safeguards to protect your information. No website or system is 100% secure, but we treat what you share with us carefully.
If this policy changes, we will update it here and revise the effective date above.
Miracle Cleaning LLC, Kissimmee, Florida · mymiraclecleaning@gmail.com
